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Thursday, May 31, 2007

Apple release iTunes 7.2

Digg! Slashdot Slashdot It! Apple released iTunes 7.2 updated in the Mac OS X Software Update tonight, which offers support for "iTunes Plus", Apple's new DRM-free $1.29 offerings announced in April.

With iTunes 7.2, preview and purchase iTunes Plus music—new higher-quality, DRM-free music downloads from participating music labels.

Despite the software update, the Apple iTunes Store itself does not show any DRM-Free music currently available for purchase. The DRM-Free launch will likely occur later this morning (Wed, May 30th). From the iTunes Help, it appears you will be able to upgrade your existing songs to the iTunes Plus (DRM Free) version:

The iTunes Store also offers songs without DRM protection, from participating record labels. These DRM-free songs, called "iTunes Plus," have no usage restrictions and feature higher-quality encoding. The first time you buy an iTunes Plus song, you specify whether to make all future purchases iTunes Plus versions (when available). You can change this setting by accessing your account information on the iTunes Store. If you already have iTunes Store purchases that are now available as iTunes Plus downloads, you may upgrade your existing purchases. To do so, visit the iTunes Store and follow the onscreen instructions.

Based on the text strings in the iTunes resources, it appears that upgraded iTunes Plus music replaces the original purchases in your library. The replaced files can be moved to the Trash or to your Desktop optionally. Power Supplies

Steve Jobs attend personally to a Apple problem case

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stevejobs.jpgWe have, on occasion, heard tales of people emailing Steve Jobs and magically, as if carried on the wings of angels, a new laptop appears at their door, along with 12 lbs of really good salami, a bubblegum machine, and one of those rare Star Wars posters that everyone wants. Apparently, there is a little bit of truth to the legend. Don't worry vegans, there's no salami.

Reader J. CC'ed us on an email to Steve Jobs in which he calmly explained that while his Apple II was still working fine, his brand new Macbook is totally defective. Here's the story: After about a month of sending it back and forth to Applecare for repair, J. was informed that Apple would replace the laptop, but that he couldn't have his data back. He didn't like this idea, so he wrote Steve Jobs a letter. Read J's emails inside, there's a happy ending!

J writes (to Steve Jobs, we're CC'ed):

Mr. Jobs,

My name is J. . I am a longtime Apple customer. In fact, I have an original Apple II (not II+) still in my basement (and it still works!). I am also an IT Manager for one of the labs at MIT (J's MIT email). So, I am most disappointed by this experience I will relate. In September, '06 I bought a white 2Ghz Macbook to replace a four year old 15" TiBook G4. Immediately I had problems with the unit, which finally went back for service under Applecare. The system was returned still broken. So I sent it back again. This time the unit has been out in service for nearly a month.

See Dispatch number: D11412530.

After three weeks of my laptop staying "On Hold" waiting for a part, a CSR recommended I speak with "Customer Relations". I called and spoke with "Tina", who offered to replace my laptop. And then the process just halted as I tried calling to confirm and never received any callbacks. I have no idea what happened.

See Case ID: 76882040

Further, Tina informed me that I would not get my boot disc back, even though the boot disc had not failed. While I did back up my critical documents, I have GBs of ripped music, application installs, etc which I will lose.

At this moment, I still do not have confirmation of a replacement unit, I'm out a laptop for a solid month, and I will lose my data. Mr. Jobs, you have a serious problem with your support process and procedures. If someone at Apple does not resolve this pronto, your company will lose not only my future purchases, but also my purchase recommendations to graduate students, professors, and support staff at MIT.

That computer is a TOOL, not merely a product. So, to sell me a nonfunctional computer, and then destroy the data it manipulates, is to negate its very utility; the raison d'etre for my purchase.

I just want to make this one comparison: Apple II; 30 years old, still works. Macbook; failed within months, could not be repaired even under Applecare, customer waited a month for unresolved "service".

Sincerely, J. [J's address]

We'd barely had time to thank J for his email when he wrote us another letter:

J. writes (on April 29): gaming keyboard

Actually,

Mr. Jobs' assistant contacted me personally the very next day. He's promised to send me a new laptop and look into the issue. Once I got out of the helpdesk support chain and spoke with someone with authority, the issue appeared to clear up fast.

Still don't have the laptop yet though. :)

And the next day, J. wrote again:

Update: Sending that email to Mr. Jobs was the best idea I had. I just received a replacement laptop, and they even arranged to send my original broken unit back so I can copy my data off the unit. (I will have to send the defective unit back).

This is not the best way to deal with a support headache, but I have to admit that Steve actually seems to care about my business. Dude got shit *done*.

So, in the parlance of Mythbusters, we'd call the myth "Plausible." Here's the email for Mr. Jobs, should any of his customers need it: sjobs@apple.com. Be like J. Write an intelligent letter to Steve and CC us. It probably helps if you're an IT manager from MIT, but hey. Maybe you can make your job sound like you buy a lot of computers, too!

OCZ Buys PC Power & Cooling

Digg! Slashdot Slashdot It! OCZ Technology said that it has acquired PC Power & Cooling, a manufacturer of PC power supplies.

Terms of the deal were not disclosed, although Thomson reported that the deal was worth "up to $13 million" in cash and stock.

"This compelling partnership between the two like-minded companies will create a powerful fusion of patented technologies, innovative, high quality PC components, and improved accessibility of premium solutions for customers worldwide," the two companies said.

OCZ is most widely known for its overclocked memory modules, which cater to the enthusiast market. PC Power also supplies enthusiast power supplies, although the power draw is typically from the CPU, rather than the PC main memory.

"OCZ and PC Power & Cooling are both technology leaders that share a common passion for delivering premium solutions to consumers," said Ryan Petersen, chief executive of OCZ Technology Group, in a statement. "By bringing these two established companies together we are able to leverage the strengths of each organization and accelerate the development of cutting edge products for a variety of markets. We believe that collectively OCZ and PC Power & Cooling will build on our combined heritage to revolutionize high end computing."

"In my new role as chief technology officer, I will focus on maintaining PC Power's lead in proven ultra high-performance with the Turbo-Cool line, and in value and quiet computing with the Silencer line, as well as provide guidance for the continuing improvement of OCZ's power management solutions," said Doug Dodson, founder and chief executive of PCP&C, in a statement.

Doubleclick deal under scrutiny

Digg! Slashdot Slashdot It! The Federal Trade Commission has opened a preliminary antitrust investigation into Google’s planned $3.1 billion purchase of the online advertising company DoubleClick, an industry executive briefed on the agency’s plans said.

The inquiry began at the end of last week, after it was decided that the Federal Trade Commission instead of the Justice Department would conduct the review, said the executive, who asked not to be identified because he had not been authorized to speak. The two agencies split the duties of antitrust enforcement.

An F.T.C. spokesman said yesterday that the agency did not comment on pending inquiries.

The deal, involving powerful forces in their respective niches of the online advertising business, prompted privacy advocates and competitors to raise concerns after it was announced last month. Those concerns and the deal’s size made a preliminary investigation all but certain, according to antitrust experts.

The F.T.C. has also issued Google a detailed list of questions, the industry executive said. This step, known as a "second request" for information, can suggest that a proposed acquisition raises more serious antitrust issues. But legal experts said the request is mainly a sign that the agency is closely scrutinizing the Google deal.

Google said it was confident that the deal would withstand scrutiny.

Privacy groups said it was significant that the F.T.C., the agency that monitors online privacy issues, would be conducting the review.

“We think it’s very important that the F.T.C. is taking a look at the Google-DoubleClick deal,” said Marc Rotenberg, executive director of the Electronic Privacy Information Center, a privacy rights group.

In the days after the planned merger was announced, Mr. Rotenberg’s center and two other advocacy groups, the Center for Digital Democracy and the United States Public Interest Research Group, filed a request for the F.T.C. to investigate the privacy implications.

In the complaint, the groups noted that Google collects the search histories of its users, while DoubleClick tracks what Web sites people visit. The merger, according to their complaint, would “give one company access to more information about the Internet activities of consumers than any other company in the world.”

Google has built a lucrative business in selling small text ads that appear alongside its search results and on other Web sites. DoubleClick is the leader among companies that specialize in placing graphical and video ads online.

Jeff Chester, executive director of the Center for Digital Democracy, said that decisions made now about the structure of the online advertising industry could have lasting effects on data collection and personal privacy on the Internet, especially if control rests with a “few powerful gatekeepers” led by Google.

Still, privacy issues are not typically the concern of antitrust officials. In reviewing a proposed merger, legal experts say, regulators weigh the likely impact on competition and struggle with tricky technical matters like defining the relevant market to measure.

“To the extent that a reduction in competition could make it more difficult to protect privacy, it could be a consideration,” said Andrew I. Gavil, a law professor at Howard University. “But it would have to be linked to competition. Strictly speaking, privacy is not an antitrust issue.”

Google, the Internet search giant, is facing questions about its privacy practices not only from advocacy groups in the United States, but also from an advisory panel for the European Union. The company has said it welcomes the debate. It defends its privacy safeguards and says its business is based on consumer trust.

As for the DoubleClick acquisition, Google yesterday repeated its optimism that antitrust regulators would approve the deal.

“We are confident that upon further review the F.T.C. will conclude that this acquisition poses no risk to competition and should be approved,” said Don Harrison, a senior corporate counsel for Google.

Mr. Harrison pointed to the flurry of deals in recent weeks, after Google announced its bid for DoubleClick on April 13. Later in the month, Yahoo announced it would pay $680 million for the 80 percent of Right Media, an online ad exchange, that it did not already own.

In May, WPP, the big ad agency, said it would pay $649 million for 24/7 Real Media, whose ad serving business competes with DoubleClick. And then Microsoft, which pushed for an antitrust investigation of the Google-DoubleClick deal, agreed to pay $6 billion for aQuantive, an Internet ad company. One of aQuantive’s units, Atlas, competes with DoubleClick.

Mr. Harrison said that “the online advertising industry is a dynamic and evolving space — as evidenced by a number of recently announced acquisitions.” And he added that “rich competition in this industry will bring more relevant ads to consumers and more choices for advertisers and Web site publishers.”

Among the competitors that had called for an antitrust review were Microsoft, which had lost out in the bidding for DoubleClick, and AT&T, which distributes services over the Internet like digital television.

Record companies win £41m damages

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Liam Gallagher of Oasis performs at the Brits
Oasis CDs are among CD-Wow's cheap imports
Online retailer CD-Wow must pay £41m to British record companies after breaking a deal to stop selling illegally imported cheap albums in the UK.

The High Court in London ruled in March that the site's owners, Music Trading Online, were "in substantial breach" of a 2004 agreement to stop importing CDs.

It has now ordered Hong Kong-based CD-Wow to pay £37m plus interest to the British Phonographic Industry (BPI).

CD-Wow says it will still sell cheap CDs and may appeal against the ruling.

"We are the little guys selling CDs to the UK market and they (the BPI) have picked on us for that reason," said chief executive Henrik Wesslen.

The courts have lost patience
Roz Groome, BPI lawyer
"Other bigger sites doing the same thing have been left alone."

"CD-Wow is no consumer champion," countered the BPI's chief executive, Geoff Taylor, who said the company had undermined "the legitimate businesses of UK retailers and record companies".

"The vibrancy of British music depends on a fair return on the investments that allow British talent to shine.

"This decision is an important step in ensuring that British music has a bright future."

The Entertainment Retailers' Association (Era), which represents companies like HMV, Fopp and Amazon, also welcomed the ruling.

"It is vital that all retailers compete on a level playing field," said director general Kim Bayley. "Illegal imports threaten that level playing field and threaten British jobs."

Frozen assets

Royal Mail sorting office
CD-Wow delivers top 10 albums for as little as £6.99
With retail sales of £21.7m in the UK in 2005, CD-Wow was the third largest online music retailer in the UK after Amazon and Play.

The company denied deliberately breaking its 2004 court undertaking to stop buying CDs in places like Hong Kong and passing them on to consumers in the UK at discounted prices.

It put any breach of copyright down to human error, but the High Court rejected its argument.

The BPI, which represents the major record labels in the UK, said the ruling was a "significant legal victory" for the music industry.

It said it had already obtained a freezing order against CD-Wow, meaning that all of its assets and bank accounts are frozen.

'Brute force'

"The courts have lost patience," said BPI lawyer Roz Groome, who added the body would use the ruling to pursue other retailers which exploit parallel imports.

In a statement, CD-Wow said the British courts had set a "dangerous precedent".

"I fear what is happening is an attempt to use the combined brute force of the record industry to force the retailers and, in turn, our clients, to keep lining the pockets of the fat cat executives," said Mr Wesslen.

"It shouldn't matter whether we are buying from an official distributor in the UK, Europe or the Far East, what is important is that we are buying legitimate products from the record companies themselves."

The retailer is now calling for a full review of copyright law.

Wednesday, May 30, 2007

Flash memory in iPod

Digg! Slashdot Slashdot It! Turn your iPod mini into a flash based iPod, I started thinking “wouldn’t it be great if we could do this to almost any iPod ever made?”... I mean, eliminating all moving parts out of our current iPods would be great, wouldn’t it? ^_^

And the thought just wouldn’t let go. The information online about something like this was very scarce, if any, and I couldn’t find a single soul who actually did something like this… So, there I was, (thanks go out to Adam of iPodrepair.nl for some of the material) with two 4G iPods (a 40GB photo and a 20GB ‘normal’ 4G), some compact flashcards, up to 16GB, all from Peak Hardware, cards that have proven to be ideal for the iPod mini upgrade, my kitchentable, my tools and three days to do it in (which became four by the way, and the weather’s been great! not that I’ve been able to enjoy it though… *^_^*)

this is NOT a How To

Well, in the process of gathering the information for what was needed to pull this off, the tought of making this a how-to became doubtful. Not that I want to exaggerate my own skills or such, but I had to go into three days of total Zen to get this done and in the end I had to hand-solder 88(!) connections by hand on the smallest of spaces. A drip of solder already was too big and I must’ve had an angel on my shoulder when I soldered this.

Sony joins HD radio push

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Sony said it will begin selling HD digital radios, making the Japanese electronics maker one of the largest manufacturers to back the fledgling technology.

Sony said it will start shipping in July a tabletop radio and a model for cars, kicking off what it calls a long-term commitment to offering a range of HD radio-enabled products over the next several years.

HD radio lets traditional radio stations broadcast multiple new digital channels. The service is free, but consumers must buy a compatible radio.

U.S. radio operators are working to promote HD radio at a time when consumers are already faced with many digital music options, such as Apple's iPod, other MP3 players and satellite radio. The industry has pledged to spend hundreds of millions of dollars on marketing through the HD Digital Radio Alliance.

Sony said its table top XDR-S3HD radio will be available in July for about $200, and its XT-100HD car tuner will be available in the same month for about $100.

Software to see your online habits

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IF YOU thought you could protect your privacy on the web by lying about your personal details, think again. In online communities at least, entering fake details such as a bogus name or age may no longer prevent others from working out exactly who you are.

That is the spectre raised by new research conducted by Microsoft. The computing giant is developing software that could accurately guess your name, age, gender and potentially even your location, by analysing telltale patterns in your web browsing history. But experts say the idea is a clear threat to privacy - and may be illegal in some places.

Previous studies show there are strong correlations between the sites that people visit and their personal characteristics, says software engineer Jian Hu from Microsoft's research lab in Beijing, China. For example, 74 per cent of women seek health and medical information online, while only 58 per cent of men do. And 34 per cent of women surf the internet for information about religion, whereas 25 per cent of men do the same.

While each offers only a fairly crude insight, analytical software could use a vast range of such profiles to perform a probabilistic analysis of a person's browsing history. From that it could make a good guess about their identity, Hu and his colleagues last week told the World Wide Web 2007 conference in Banff, Canada.

"It could make a good guess about your identity from your browsing history"

Hu's colleague Hua-Jun Zeng says the software could get its raw information from a number of sources, including a new type of "cookie" program that records the pages visited. Alternatively, it could use your PC's own cache of web pages, or proxy servers could maintain records of sites visited. So far it can only guess gender and age with any accuracy, but the team say they expect to be able to "refine the profiles which contain bogus demographic information", and one day predict your occupation, level of qualifications, and perhaps your location. "Because of its hierarchical structure - language, country, region, city - we may need to design algorithms to better discriminate between user locations," Zeng says.

However, Ross Anderson, a computer security engineer at the University of Cambridge, thinks the idea could land Microsoft in legal trouble. "I'd consider it somewhat pernicious if Microsoft were to deploy such software widely," he told New Scientist. "They are arguably committing offences in a number of countries under a number of different laws if they make available software that defeats the security procedures internet users deploy to protect their privacy - from export control laws to anti-hacking laws."

Toshiba to use AMD chip in laptop PCs

Digg! Slashdot Slashdot It! Toshiba said it would buy microprocessors from Advanced Micro Devices, ending its exclusive ties with Intel for its supply of chips, and sending its shares higher.

Toshiba, the world's fourth-largest laptop PC maker, said Tuesday it expects to put AMD processors in about 20 percent of the notebooks it sells in the United States and Europe.

The move follows an announcement last year by Dell, which had been procuring microprocessors only from Intel for more than two decades, that it would begin using chips from AMD.

Intel is AMD's far larger rival with a market share of around 80 percent.

"With PCs becoming commodity products, there seems to be a new way of thinking that competition should be introduced even in procurement of such core parts like processors as long as there are no major differences in product specifications," Macquarie Securities analyst Yoshihiro Shimada said. "This could be a message that an era in which Intel took the lion's share of microprocessor profits as the king of PC chips is over."

Toshiba plans to put AMD chips in moderate-priced standard models for individual and corporate clients, Toshiba spokeswoman Yuko Sugahara said.

The Nikkei business daily reported earlier that prices of AMD-equipped PCs are expected to sell for up to 10,000 yen ($82) less than comparable models.

Toshiba will install AMD chips in some models to be released this summer, enabling it to reduce parts-procurement costs by at least 10 percent, the paper said.

Affiliates Reviews

Digg! Slashdot Slashdot It! VIZO eSATA Uranus & Saturno HDD Enclosures

We are in the age of mobile data and removable media. You can see it all around us. Most industry professionals keep a portable computing device in close company, and nearly everyone carries a USB flash drive on them. Cell phones double as MP3 players, and MP3 players double as personal video devices. It seems progressive then that external hard disks are quickly becoming something more of a personal carry item as their size grows smaller. Conversely, some stylish trends have managed to give a new look to the old ideas. So whether you are a mobile power user with compact storage needs, or discerning office user who enjoys a stylish environment, VIZO offers products to satisfy both needs.

VIZO Saturno 2.5" eSATA Hard Disk Drive Enclosure

Not more then one year ago the external hard drive market was comprised of big square one-color solutions, and the industry was satisfied with producing brick-heavy enclosures. For some this was acceptable since the drive enclosure was hidden from sight. But for many users which were tasked with carrying such a device or displaying one on their desk, the chore was unbearable. This absence of creativity has finally spurred the much needed innovation from manufacturers, and as they learn from the past and listen to customer feedback they are able to deliver a more exciting product. With 3.5" hard drives being quickly matched by their 2.5" sibling, manufacturers have taken notice by designing enclosure solutions for both.

VIZO Uranus 3.5" eSATA Hard Disk Drive Enclosures

In this article I will review two eSATA products from the VIZO storage enclosure showcase: the compact Saturno 2.5" hard disk drive enclosure, and the Uranus 3.5" enclosure. While VIZO offers a rugged full-size 3.5" enclosure in the Uranus, the smaller 2.5" Saturno is equally as durable with sleek styling. Both drives offer the brand new eSATA and USB 2.0 interfaces, and both are made of aluminum construction.

Whole review at http://benchmarkreviews.com/index.php?option=com_content&task=view&id=16&Itemid=1

Hacking Firefox

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Speed up page display Some of the more recent Firefox customizations I've examined are ways to speed up the rendering of Web pages. The settings to do this are a little arcane and not terribly self-explanatory, but with a little tinkering, you can often get pages to pop up faster and waste less time redrawing themselves.

Start rendering pages faster Creating an nglayout.initialpaint.delay integer preference lets you control how long Firefox waits before starting to render a page. If this value isn't set, Firefox defaults to 250 milliseconds, or .25 of a second. Some people report that setting it to 0 -- i.e., forcing Firefox to begin rendering immediately -- causes almost all pages to show up faster. Values as high as 50 are also pretty snappy.

Reduce the number of reflows When Firefox is actively loading a page, it periodically reformats or "reflows" the page as it loads, based on what data has been received. Create a content.notify.interval integer preference to control the minimum number of microseconds (millionths of a second) that elapse between reflows. If it's not explicitly set, it defaults to 120000 (.12 of a second).

Too many reflows may make the browser feel sluggish, so you can increase the interval between reflows by raising this to 500000 (500,000, or 1/2 second) or even to 1000000 (1 million, or 1 second). If you set this value, be sure to also create a Boolean value called content.notify.ontimer and set it to true.

A page A page "reflowing" while loading in Firefox.

Control Firefox's 'unresponsive' time When rendering a page, Firefox periodically runs a little faster internally to speed up the rendering process (a method Mozilla calls "tokenizing"), but at the expense of being unresponsive to user input for that length of time. If you want to set the maximum length of time any one of these unresponsive periods can be, create an integer preference called content.max.tokenizing.time.

Set this to a multiple of content.notify.interval's value, or even the same value (but higher is probably better). If you set this to something lower than content.notify.interval, the browser may respond more often to user input while pages are being rendered, but the page itself will render that much more slowly.

If you set a value for content.max.tokenizing.time, you also need to create two more Boolean values -- content.notify.ontimer and content.interrupt.parsing -- and set them both to true.

Control Firefox's 'highly responsive' time If Firefox is rendering a page and the user performs some kind of command, like scrolling through a still-loading page, Firefox will remain more responsive to user input for a period of time. To control how long this interval is, create an integer preference called content.switch.threshold.

This is normally triple the value of content.notify.interval, but I typically set it to be the same as that value. Set it to something very low -- say, 10000 (10,000 microseconds) -- and the browser may not respond as snappily, but it may cause the rendering to complete more quickly.

If you haven't already created the Boolean values content.notify.ontimer and content.interrupt.parsing and set them both to true in conjunction with content.max.tokenizing.time, you'll need to do so to make content.switch.threshold work properly.

If you are more inclined to wait for a page to finish loading before attempting to do anything with it (like scroll through it), you can set content.max.tokenizing.time to a higher value and content.switch.threshold to a lower value to allow Firefox to finish rendering a page faster at the expense of processing user commands. On the other hand, if you're the kind of person who likes to scroll through a page and start reading it before it's done loading, you can set content.max.tokenizing.time to a lower value and content.switch.threshold to a higher one, to give you back that much more responsiveness at the cost of page-rendering speed.

Read more at http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9020880&pageNumber=2

1 million Zune sold

Digg! Slashdot Slashdot It! Robbie Bach, 1 Million Zunes soldAccording to Robbie Bach, Microsoft's president of the Entertainment and Devices Division, Zune will meet the goal of 1.000.000 players sold by the end of June, set at launch. He also confirms that new Zune things will come in this fall, talks (not) about the Zune Phone, the new Watermelon Red Zune, the Zune Marketplace and of course Xbox 360...

Question: Can you talk a little bit about the Zune overall? Will we see next-generation Zunes coming out, particularly flash-based players?

Bach: We're still about nine months into having Zune in the marketplace. We're very pleased with the progress. We've sold a little over a million Zunes. In the category we're in, the hard-disk-based category, we've got about 10 percent market share. It's a good start. It's not an overwhelming start. I'm not going to pretend it's some gigantic move.

As we look to the future, you're certainly going to see us continue to invest in that category. We don't enter things like that lightly.

There will be new things down the path (in the fall). We just came out with a special edition pink Zune and a watermelon-colored Zune, which are the personal favorites with my kids.

Question: Are people sharing music by beaming songs from Zune to Zune? Do you have any way to gauge that?

Bach: People are sharing. When your installed base is a million, the benefits of sharing, frankly, aren't as wide as we hope to see in the future. One of the challenges for us is continuing to build on the install base.

Sharing is a tip of the iceberg of what you can do in the social nature of music, and what you can do when you have a device that you can connect when you're at a Starbucks, when you're at work, when you're at home. That really, over time, will change things, for Zune and for consumers.

It looks like Microsoft has done it selling more than a million Zunes. All these months we only had the Marketshare percentage from NPD (slightly less than 10% in the hard-disk players market) but not real numbers so we didn't know how close real numbers were to that goal. For your information, Microsoft had set this goal about three weeks after the release of Zune, back in December, for the end of this June.

Read the full interview or listen the podcast (available to download also) on San Franscisco Chronicle.

EDIT: The text of the interview says Microsoft has sold already more than 1 million Zunes, but listening to the podcast Robbie Bach says Microsoft will have sold more than this number by the end of this fiscal year, end of June. A small detail.

Tuesday, May 29, 2007

When free ads is not the solution

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From an advertiser’s perspective, it sounds so easy: invite the public to create commercials for your brand, hold a contest to pick the best one and sit back while average Americans do the creative work.

Brushing his teeth with ketchup wasn’t enough. Dan Burke sets up a camera while creating another video for the Heinz contest.

But look at the videos H. J. Heinz is getting on YouTube.

In one of them, a teenage boy rubs ketchup over his face like acne cream, then puts pickles on his eyes. One contestant chugs ketchup straight from the bottle, while another brushes his teeth, washes his hair and shaves his face with Heinz’s product. Often the ketchup looks more like blood than a condiment.

Heinz has said it will pick five of the entries and show them on television, though it has not committed itself to a channel or a time slot. One winner will get $57,000. But so far it’s safe to say that none of the entries have quite the resonance of, say, the classic Carly Simon “Anticipation” ad where the ketchup creeps oh so slowly out of the bottle.

Heinz Top This TV Challenge Entry #138: Dan's Heinz Commercial

Consumer brand companies have been busy introducing campaigns like Heinz’s that rely on user-generated content, an approach that combines the populist appeal of reality television with the old-fashioned gimmick of a sweepstakes to select a new advertising jingle. Pepsi, Jeep, Dove and Sprint have all staged promotions of this sort, as has Doritos, which proudly publicized in February that the consumers who made one of its Super Bowl ad did so on a $12 budget.

But these companies have found that inviting consumers to create their advertising is often more stressful, costly and time-consuming than just rolling up their sleeves and doing the work themselves. Many entries are mediocre, if not downright bad, and sifting through them requires full-time attention. And even the most well-known brands often spend millions of dollars upfront to get the word out to consumers.

Some people, meanwhile, have been using the contests as an opportunity to scrawl digital graffiti on the sponsor and its brand. Rejected Heinz submissions have been showing up on YouTube anyway, and visitors to Heinz’s page on the site have written that the ketchup maker is clearly looking for “cheap labor” and that Heinz is “lazy” to ask consumers to do its marketing work.

“That’s kind of a popular misnomer that, somehow, it’s cheaper to do this,” said David Ciesinski, vice president for Heinz Ketchup. “On the contrary, it’s at least as expensive, if not more.”

Heinz has hired an outside promotions firm to watch all the videos and forward questionable ones to Heinz employees in its Pittsburgh headquarters. So far, they have rejected more than 370 submissions (at least 320 remain posted on YouTube). The gross-out factor is not among their screening criteria — rather, most of the failed entries were longer than the 30-second time limit, entirely irrelevant to the contest or included songs protected by copyright. Some of the videos displayed brands other than Heinz (a big no-no) or were rejected because “they wouldn’t be appropriate to show mom,” Mr. Ciesinski said.

Heinz hopes to show more than five of them, if there are enough that convey a positive, appealing message about Heinz ketchup, he said. But advertising executives who have seen some of the entries say that Heinz may be hard pressed to find any that it is proud to run on television in September.

“These are just so bad,” said Linda Kaplan Thaler, chief executive of the Kaplan Thaler Group, an advertising agency in New York that is not involved with Heinz’s contest.

One of the most viewed Heinz videos — seen, at last count, more than 12,800 times — ends with a close-up of a mouth with crooked, yellowed teeth. When Ms. Kaplan Thaler saw it, she wondered, “Were his teeth the result of, maybe, too much Heinz?”

Heinz Top This TV Challenge Entry #4: My Entry For The Heinz Commercial Contest

Scott Goodson, chief executive of StrawberryFrog, an advertising agency based in New York, said the shortcomings of contest entries — not just those for Heinz — refuted predictions that user-generated content might siphon work away from agencies. “This Heinz campaign, much like the same ones done by Doritos, Converse and Dodge, only goes to show how hard it is to do great advertising,” he said.

In a traditional ad campaign, a client like Heinz will meet with its advertising agencies to come up with a central idea, often a tagline like MasterCard’s “Priceless.” The creative departments then design the ads while the media planners figure out where they should run. Except for the occasional focus group, consumers are largely on the receiving end.

Read more at http://www.nytimes.com/2007/05/26/business/26content.ready.html?_r=1&adxnnl=1&oref=slogin&ref=technology&adxnnlx=1180325184-D4P7ZjTDGzXmQekiAs+a/w

Number of people using linux is lower then Windows

Digg! Slashdot Slashdot It! Two interesting surveys released this week by IDC and Evans spell good news for Microsoft in its battle with the Linux open source software [OSS] operating system for systems dominance.

Matt Eastwood at IDC reports that Windows server revenue grew faster than Linux server revenue in Q107, a placement Microsoft had never achieved before in the almost 10 years IDC has been fielding the server-sales tracking survey.

That indicates to me that Linux as a server platform is leveling off much sooner than proponents anticipated. Red Hat (RAT) has been clear of late that its business is about UNIX migration rather than beating Windows. These results back Red Hat up, although it might not be happy about that. The absolute Linux-based server sales number of $1.6 B for the quarter is at one third of Microsoft’s Windows server sales, which at $4.8B represent 38% of all server revenue. That’s up 2% over the same quarter in 2006 against the aggregate of Linux, Unix, AS/400, zOS, and so forth.

Of course, this data could represent a spike based on some kind of Longhorn anticipation movement. If so, that’s good news for Microsoft as well as it might mean the year of the Vista (FY 2007) will be followed by the year of the Longhorn (FY 2008), leaving breathing room until Microsoft has to execute the year of the Google (NasdaqGS: GOOG) attack.

Also, this does not mean Microsoft is against the OSS movement in general. Other recent research analyzed by me this week at ebizQ.net (and my experience in general) shows that, as a much higher level OSS runs on Windows as Linux.

Meanwhile, the Evans data (released on Business Wire but not yet on Evans’ Web site) says, “Overall, the largest portion (50%) of software professionals expect to increase their IT development spending with Microsoft more than any other company…” The study was designed to get the opinions and attitudes of software professionals specifically. Microsoft ranked highest for expected increases in IT spending. Other leading vendors ranking high in the survey according to the press release were BEA (NasdaqGS: BEAS), IBM and SAP.

If good news, like bad news, comes in threes, stand by for the next positive Microsoft research finding: confirmation of the slow, steady uptake in Microsoft ERP offerings, for example.

Vizo's Orbiter HD Cooler

Digg! Slashdot Slashdot It! Manufacturer: Vizo Tech Product Info: Vizo's website Product Name:HCL-101 Orbiter Orbiter When I received the Orbitor HD cooler, I was totally impressed. I wish to thank Vizo for providing me the review product for review. This HD cooler was very effective. It cooled my HD from 40 degrees to 36 degrees. Nice and effective. The Blue LED lights up when it is switched on. About Vizo VIZO leads the trend of PC DIY and peripheral market; meanwhile, VIZO produce UV and LED effect products which can make your PC more stylish and unique. VIZO aim at non-stop improvement, continuous innovation, excellent design , firm development, and quality-improving technology. This is also the main reason for VIZO to keep putting all our effort in investigation and development. In order to being a leader in this high competitive field, VIZO requires the strict quality control process and highly recommended global product approval. Our Target is to let all the customers and end users acquire that VIZO equals to innovation, high quality, fast response and good service. We aim at achieving each customer's satisfaction with our best quality. We also hope all the customers and end users can happily enjoy VIZO products! Some details of the product

FEATURES

  • Easy to install for 3.5" HDD
  • Single fan provides the maximum airflow and pressure
  • Reduce hard disk drive temperature
  • Vogue design to decorate you PC
  • Extend hard disk drive lifetime
  • Blue LED light effect
  • Low dBA level

    SPECIFICATIONS

  • Dimensions : 101.6 x 94.6 x 17.8 mm
  • DC Fan Dimensions : 60 x 60 x 15 mm ( 1 pce )
  • Bearing Type : Sleeve Bearing
  • Speed : 3200 RPM
  • Noise Level : 20 dBA
  • Max Air Flow : 11.6 CFM
  • Rated Voltage : DC 12 V
  • Rated Current : 0.17 A
  • Compatibility : 3.5" Bay
  • Weight : 50 g

    PACKAGE INCLUDES

  • HDD cooler
  • Screw Package
Packaging I had some difficultly opening the box without destroying it. It was very innovative of them to seal the box by stamping their product name around the box. But luckily I took photos of the casing before I tore it open. Photo Sharing and Video Hosting at Photobucket The Cooler in the casing Photo Sharing and Video Hosting at Photobucket Specs at the back of the box. Installation Installing the HD cooler was very easy. First you take out your hard drive and then you screw it on the HD with the screws provided. Plug it back to your computer and you can boot instantly and realize that your HD is much cooler. But the only problem I faced was the HD cooler could not be screw in totally. You can power it on by connecting the Molex connector provided by Vizo. The length of the cooler wire was just perfect. It did not leave any wires dangling in my system. Photo Sharing and Video Hosting at Photobucket The cool LED in action (In the morning) Photo Sharing and Video Hosting at Photobucket The cool LED in action (In the dark) The Blue LED The Blue LED lighted up my casing and made it more stylish. The fan was so quiet that I do not realize that the fan is switched on. The only complain is that it does not show the temperature on the fan when it is switched on. Conclusion If you are looking for a HD fan that produces light, this fan would do the job. But if you are looking for HD fans with the option to display the temperature on the fan. Discuss the review at http://chewontech.freeforums.org/viewtopic.php?t=4

Pros:

-Very quiet

-Cool blue glow

-Cools your hard drive

-Very easy to install

-Wire provided was just enough Cons -No temperature Display -No installation instructions